NetPOS.com, Inc. replaces cash registers and traditional point-of-sale ("POS") systems with Internet connected web terminals. This is part of a broader strategy to deliver all information services and content to "brick and mortar" retail establishments as an application service.
After months of development, NetPOS.com launched its first customer site in December, 2000, becoming one of the first to market with a completely browser-based, Internet-delivered point-of-sale system. For a flat monthly fee, retail or restaurant sites are provided with the required touch screen web terminals and basic POS functionality. Additional services are made available to NetPOS.com users on an as-needed or additional monthly subscription basis, bringing to single site businesses and small chains several revenue-generating benefits and substantial cost saving business tools and services that were previously available to only the largest of retailers.
NetPOS, founded in 2000, is the concept of Steven Heintz – an entrepreneur who realized the importance of real-time information to multi-site businesses and wanted to develop an Internet service that he could “bring to Main Street”. Heintz is founder and president of Adia Information Management Corporation, a pioneering Midwest ASP (www.adiaim.com). NetPOS was spun off from Adia Information Management Corporation, secured first round capital and was immediately contracted by one of the fastest-growing restaurant chains in the nation.
Michigan-based bd’s mongolian barbeque®, became NetPOS’ first customer with the product launch in their Wrigleyville Chicago location.
By the end of 2001, NetPOS expects a variety of restaurants and retailers to be using its system at approximately 400 individual locations. By 2003, the number of active locations is expected to exceed 4,700.
How It Works
Touchscreen web terminals are used at each restaurant or retail location to access the core point-of-sale system. On demand services and products customized for each customer are also available through each station. By maintaining the application through NetPOS network operation centers, NetPOS can make changes and upgrades to software immediately available to clients.
NetPOS customers connect to the Internet through a high-speed data line installed at each location with a back-up dial-up connection. Help will be available 24 hours daily through videoconferencing from each POS terminal.
New users of NetPOS will typically begin with the “Bundled Services Package,” which provides all necessary equipment and Internet connectivity, including touch screen terminals. Customers with NetPOS approved touch screen terminals and their own Internet access will be able to opt for a Basic POS Service package that is a subscription for the software.
NetPOS clients can also subscribe to credit card transaction processing through the NetPOS Network Operations Center. Because of the high-speed integrated connections, transaction coverage through the NetPOS system is processed at a lower rate than normally obtained by separate dial-up connections from individual locations.
Because NetPOS is an Application Service Provider (ASP), subscribers can access software through the NetPOS provided terminal. Available software includes word processing, spreadsheet, and e-mail applications on either a flat-fee or transactional pricing model.
Using NetPOS, major distributors will be able to extend special offers to restaurants and retailers directly based on supply and demand. NetPOS also allows the facilitation of online ordering and real-time access to consumption data, saving time and money throughout the supply chain.
Plans for NetPOS include broadening its client target beyond the restaurant industry to all of retailing.
NetPOS.com, Inc. is a privately held start-up firm, spun-off from Adia Information Management (www.adiaim.com) in early 2000. Adia Information Management Corporation is a leader in Managed Internet/Extranet solutions for healthcare, financial, and public sector agencies. Steven Heintz was one of the original founders of Adia Information Management in 1997.